General Questions

  • Can Parkers Cleaners clean my baseball hat without shrinking the brim?

    Yes we can. With the Solvair® cleaning technology a “green process” recently introduced to Canada by Parkers Custom Clothing Care. Your hats are dried in a unique process using no heat. The shape of the brim is protected, and there is no shrinkage of the cap

  • How often should I dry clean my clothes?

    Garments that are soiled or affected by perfume, deodorant, perspiration or salt stains should be taken to the dry cleaners as soon as possible. Stains left for longer periods of time are more difficult to remove. During normal wear, clothes are exposed to air pollution and grit, which weakens the fibres of your garments.

    Light coloured garments, silks and linens should be cleaned after each wear as they tend to be more vulnerable to dirt and perspiration stains.

    Always have your garments dry cleaned before storing them at the end of a season.

  • How long does it take to have alterations done?

    Garments are usually ready in 2-3 business days. More complicated items such as relinings or alterations on wedding gowns or restyling may take 5-7 days. However if you need something in a rush, we have some on-site tailors who will try to meets your needs, and may be able to do the repairs while you wait.

  • Does Parkers Custom Clothing Care provide coupons and/or discounts?

    Parkers Custom Clothing Care is proud to introduce our Email Savings Club. It is quick and easy to join. Simply click here or visit our home page and click on the Email Savings Club button. Once you sign up for our Email Savings Club you will receive an instant $10 FREE cleaning coupon, and be automatically registered to receive our monthly newsletter with continued savings and clothing care tips.

  • How do I pay for my dry cleaning services?

    For any of our Parkers Custom Clothing Care locations you may pay by either cash, debit, MasterCard or Visa.

    For our pickup and delivery services we offer two types of payments, Visa or MasterCard. While you are registering you will be asked to fax us in your credit card information to our secure fax line. Should you prefer to give the number over the phone that is satisfactory, but we do require the signed forms returned by fax.

    Your card will be billed as each delivery to your home or office takes place.

  • Where can I find a store price list? Where can I find your pickup and delivery price list?

    Our Pickup and Delivery prices are exactly the same as our in store prices. There are no hidden costs or surcharges. For a copy of our price list visit our pricing page or email us at info@parkersdrycleaners.com and we will be happy to email one to you.

  • Why should I use Parkers Custom Clothing Care for all my dry cleaning needs?

    Since 1876 Parkers Custom Clothing Care has been providing superior cleaning, pressing, and fast and friendly service. Our professional drycleaners are trusted by individuals and business people alike.

  • What services does Parkers Custom Clothing Care provide?

    We specialize in custom dry cleaning and shirt laundering, comforters, bedspreads and blankets, dresses, suits, even drapes and area rugs. Minor repairs and broken and missing buttons are replaced at no charge with tears under 1 ½ inches fixed for free. Experienced tailoring services are available.

    As proud members of the Association of Wedding Gown Specialists we are licensed to use the safest and most effective methods developed for cleaning and preserving your wedding gown, bridesmaids’ gowns and childrens’ outfits too!

    With the 1st Solvair cleaning technology machine in Canada, Parkers now offers 3 different environmental cleaning solutions to better meet all of your clothing care needs: GreenEarth Cleaning, Wet Cleaning, and Solvair’s “unique, heatless and gentle” new cleaning technology.

  • Do you offer same-day or 2 hour cleaning?

    All of our locations offer same day service Monday – Saturday provided that your garments are dropped off at our store locations prior to 10:00am. In a rush?  We have 2 locations at 3125 Yonge Street just north of Lawrence, and 1744 Ellesmere Road, just east of McCowan that offer 2 hour dry cleaning services provided that you drop your garments off prior to 2pm. And, best of all, there are no additional charges for same day or 2 hour dry cleaning.

Back to All FAQs